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Lead System Integrator in the GTA

Job Details

  • Posted: April 5, 2022
  • Type: full-time

Job Description

Title: Lead Systems Integrator – (Previous AV Industry experience is a must)

Reports To: Chief Technical Officer

Key Focus: Leadership & development, Technical Oversight, Implementation, Training and Quality Assurance

Summary:

The Lead Systems Integrator (Tech3) is responsible for implementing the communicated company’s technical vision and leading some implementation aspects of technology development and delivery directions of Design Electronics. The primary role of the Lead Systems Integrator is to integrate company process with the appropriate technologies. The Lead Systems Integrator is primarily concerned with Quality & Sustainability, while still maintaining a deep technical knowledge of process and implementation in the field. The Lead Systems Integrator requires a working familiarity with LEED and other government industry regulatory standards both present and future. The Lead Systems Integrator reviews the system specifications, with an emphasis on sustainability/serviceability.

The Lead Systems Integrator is responsible for all aspects of the installation or implementation of technology initiatives within the organization. This individual provides direction to team members with reference to installations and implementations.

As the successful candidate you will:

  • Provide support and direction between the Integration (PMO) and Service departments
  • Identify company installation/implementation related risks and opportunities with orders, projects and service related initiatives (calls)
  • Identifies and evaluates opportunities, which are provided to the DE Project Manager for assessment in reference to changes or enhancements to the clients existing systems
  • Participates in the implementation of the DE Customer experience model, for the delivery of DE solutions
  • Implement industry best practices and frameworks to confirm working architectures and frameworks for future DE solutions
  • Provide feedback on technical and site options to the DE Engineering and PMO Departments
  • Proactively, work with the service management team to continually improve the customer experience and resolution of support issues by leveraging automation, tools and analytics.
  • Participates in the DE quality assurance process, including documentation, integration and system testing.
  • Encourages the development of team members through mentorship and example.
  • Provides estimates (hours) for quotations.
  • Provides visible leadership for the technical department.
  • Implements approved Technical Standards and ensure adherence to them for company operations.
  • Participates in project closeouts and post mortems.
  • Participates in company commissioning and sign-off process
  • Performs advanced system program trouble shooting on-site, as required
  • Performs on-site final programming, commissioning and training for systems – Techs
  • Works with MOTs to refine and enhance the delivery processes to support the company’s growth and enhanced customer experience.
  • Shares knowledge, mentors and educates clients and technical staff on emerging technologies, systems, equipment and software
  • Daily site/job status reports
  • Live submission of time bills

Job Requirements

Education, Certification & Experience required:

  • Degree/Diploma in Computer/Software/Electrical Engineering, Computer Science, or equivalent.
  • A minimum of 3/5 experience leading system/software testing/integration projects.
  • A minimum of 3/5 years’ hands-on experience with system/software testing and integration – Technology development industry experience would be an asset.
  • Previous experience working with various audio DSPs such as QSC, Biamp or others

Previous experience working with and deploying network equipment and technologies such as: Dante/ AES67, VoIP, VLANs, etc.

  • Previous experience working on Crestron both Commercial & Residential projects.
  • Experience working across disciplines, solving practical issues and engaging technical and non-technical team members, and various stakeholders involved in the project.
  • Excellent verbal and written communication skills.
  • Able to meet deadlines
  • Possess a valid Ontario Driver’s License (G level).

– Preferred Systems: Crestron – Lutron – QSC – Biamp – Control

Job Benefits

  • Extended Health Benefits
  • Vision Care
  • Dental Care
  • Life Insurance
  • Employee Assistance Program

Design Electronics

905-646-3333 designelectronics.net

For over 34 years, Design Electronics has been the leader in the systems integration market serving both national and international markets. Design Electronics focuses on providing custom-designed, state-of-the-art audiovisual; lighting; audio; security and surveillance; and access control solutions to the corporate, government, retail, institutional, industrial, and residential markets. Design Electronics has established itself as the trusted, go-to contractor when nothing other than professionalism, customer service, value, and cutting-edge technologies are required.

Accuracy, precision, and value are the pillars upon which Design Electronics has built its stellar reputation. Regardless of size or scope of the project, we approach every installation in the same way, ensuring we deliver on time, on budget, and that our unmatched service is always available on-call. We execute cutting-edge custom installations in adherence to the latest trends and industry standards while employing the newest technologies from the most trusted manufacturers of audiovisual, lighting, audio, control, and security systems and components.

Design Electronics employs experienced and knowledgeable teams of salespeople, system designers, certified technicians and engineers, and installers to provide a complete, turn-key service, ensuring seamless integration with the entire installation process  guarantees customer loyalty and retention. Design Electronics’ full-time staff includes multiple Crestron Certified Programmers who continuously upgrade their certification, assuring that our clients are provided with the latest in audiovisual system control and capabilities.

We have successfully integrated sophisticated and operationally reliable systems for a diverse variety of high-profile clients, including: Metrolinx, the Council Chambers for The City of Brampton, the Town of Innisfil, Niagara-on-the-Lake; Casino Niagara and Fallsview Casino; the Universities of Guelph, McMaster, Ryerson, and Niagara College; corporate installations at White Oaks Convention Centre, Bell Canada, Hudbay Minerals, and York Transit to name a few. Our innovative electronic system integrations have achieved international success with travelling museum exhibitions like King Tut, Saturday Night Live, Lady Diana and Cleopatra.

Job Location

6913 Oakwood Drive, Niagara Falls, ON, Canada 905-246-3333

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