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Service Technician

Job Details

  • Posted: May 13, 2021
  • Type: full-time
  • Salary: $25 - $35 Per hour

Job Description

Legato’s Field Technicians are trained technology professionals who combine their technical expertise with exceptional craftsmanship to deliver beautiful, reliable, easy to use systems for our high-end clients. Working in teams, Field Techs are hands on self-starters who plan their work, use skill and creativity to solve problems, and deliver client systems on time and on budget.


Reports to:  Director of Operations


Essential Duties and Responsibilities:

  • Perform all phases of the installation and configuration of integrated residential technology systems
  • Complete daily job notes in T-Sheets
  • Identify challenges and obstacles early and develop creative solutions to overcome them
  • Demonstrate Legato’s commitment to Concierge level service through sensitivity to client requests and needs
  • All other duties as assigned by the Director of Operations


Skills and Abilities Required:

In addition to 5 years of experience in residential electronic systems installation the Lead Technician candidate should have strong networking knowledge, trouble-shooting skills, and ability to manage day to day onsite installation activities.  Additional skills and abilities include:

  • Expert knowledge of residential systems integration including Security systems (CCTV and access control), Communication (Voice, Network, Broad Band Access & Digital Satellite Systems), Lighting control (Lutron, Savant, Control4) Climate control (Motorized shade and drapery track, HVAC, Pool Control & Fireplace control), audio video & system device control (Control4 & Savant). Audio/video, lighting, shades, climate control, security, CCTV, telephone and computer networks.
  • Expert knowledge of high-end equipment and control systems including the ability to setup, configure, calibrate, and commission equipment after physical installation
  • Proficiency in reading and interpreting blue prints, electronic schematics, and user manuals
  • Expert knowledge of construction techniques and wiring methods for new construction and retrofit projects
  • Proficiency with hand and power tools used to complete physical installations of speakers, displays, equipment racks, and ventilation systems
  • Ability to thrive under pressure, assess multiple demands, and manage priorities
  • Strong ability to communicate effectively in person and/or via email, phone, or text to varied audiences
  • Ability to handle and set up different size ladders, scaffolding, and operate different types of lifts
  • Strong use of proper safety protocols and safety equipment for specific tasks and personal protection
  • Ability to directly manage assigned Field Technicians to strategically complete daily project tasks in accordance with project goals and timelines
  • Strong ability to perform calculations, analyze reports, and engage in strategic and creative problem solving.
  • Language requirements are reading, writing, and speaking in English
  • Physical requirements include standing, sitting, walking, bending, climbing, reaching and lifting up to 80 lbs.

Job Requirements

  • Strong understanding of Networking
  • Fluent with Control4 Programming (Savant a plus)
  • Strong people skills

Job Benefits

  • 1 week paid vacation after 1 year of continued full time employment, 2 weeks paid vacation after 2 years of continued full time employment
  • Health Insurance
  • PTO
  • Employee discounts on equipment for personal use
  • Company matching retirement fund

Legato Home Music and Theater Systems

310 399-6632

We are a high end residential systems integration firm focusing on providing our clients with the best in class from the first phone call to system aftercare.

Job Location

1940 14th Street, Santa Monica, CA 90404, USA

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